MLR Networking Ltd

0118 978 4008.

Valid XHTML 1.0!

 
 
 



Our Services :

- Helpdesk.
- Total Network Support.
- Support Bank.
- Network ESP.
- Pay As You Go.
- Business Continuity (Backup & Disaster Recovery).


 

The MLR IT Support Bank is a simple and flexible solution that allows you to choose the exact level of support and service you require. You simply buy a “bank” of time, calling it off against our comprehensive range of support services, as and when it suits you.

Support Bank is designed for organisations where IT is an important part of the business and who need their systems to keep pace with changing requirements. It is typically utilised when they need assistance with special projects and to cover holidays/absence or busy periods without hiring additional staff.

It can also be used to call upon our consultants for specialist help, such as for a network security audit or a software migration project, as and when required.


Key benefits include:

Bullet point Flexible support, maintenance and service levels to meet your business requirements

Bullet point Can be used for any Concise IT service (e.g. – consultancy or network audit)

Bullet point No fixed monthly/annual charge (pre-paid)

Bullet point Guaranteed response times

Bullet point Service Level Agreements with compensation credits

Bullet point Monthly incident and time remaining statements

Bullet point You can choose as little or as much support required by your organisation

Bullet point 24/7 Server monitoring is included (Support Bank 50 Hours)

Bullet point The time is banked until you want to use it (up to a maximum of 18 months)

Bullet point Optional remote network management facility (requires upgrade)

Registered users can purchase support. Not a registered user? Register now for your support.

  Helpdesk
Our technical services help desk is the hub of our support operation. From it, we are able to track everything we do for you, prioritize your workload and provide you with detailed reporting....(more)
  Business Continuity
THE ONLY TRUE WAY TO BE SURE THAT YOU ARE BACKING UP THE ESSENTIAL DATA YOUR BUSINESS NEEDS IS TO CARRY OUT A TEST RESTORE OF YOUR BACKUP....(more)
  Total Network Support
Total Network Support provides a high level of priority service, systems maintenance and network support designed for companies with 5 or more users...(more)
  Support Bank
The MLR IT Support Bank is a simple and flexible solution that allows you to choose the exact level of support and service you require...(more)
  Network ESP
The demands being placed on IT staff are increasing, both from the point of view of the complexity of the systems they have to support and the need to maintain these 24x7x365...(more)
  Pay As You Go
Pay-as-you-go is ideal for organisations with small IT support requirements....(more)

 


 
 

home | services | products | about us | e-mail

Copyright 2007 MLR Networking Ltd

 


MLR Partners with